FORECASTLE HOME AND HEALTHCARE SERVICES

Honesty, Integrity, Reliability, Respect and Consistency

licensed, insured, bonded, state regulated and medicaid certified

Available 24 hrs. /day, 7days/week

(540)-486-4702

(703)-649-4494

540-486-4761

FAQ

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How do I get started?

Submit an online request to ForeCastle Home and Healthcare Services or locate a ForeCastle office near you to get started. Our clinical managers will work with your primary Physician to develop a plan of care that meets your loved one’s needs. To start the homecare process, we will come to your home to address your concerns and answer any questions you may have.

How do I know if my caregiver is qualified?

ForeCastle Home Healthcare Services adheres to the highest standards for hiring our staff. Our caregivers undergo thorough interviewing, testing, and screening prior to employment. This includes performance of multiple background checks, reference checks, license verifications when applicable, driver record screenings, and a formal orientation.

Additionally, caregivers are regularly supervised, receive annual refresher training and evaluated by management to help ensure that you or your loved one is receiving the attention they deserve. We are highly skilled and sensitive to the physical and emotional needs of each patient.

How do I reach someone after hours?

ForeCastle personnel are available to answer the phone 24 hours a day, seven days a week, including holidays and weekends. An RN is also on-call 24 hours a day, seven days a week. Call your local office with any questions or
concerns you have!

How do I choose a homecare provider?

When faced with the challenge of finding a qualified individual who can provide care when it’s needed and at a fair price, it is important to know and understand your options. There are many caregiver choices available and these decisions can often become confusing and frustrating. When selecting a homecare provider, it is important to ask questions and make an informed decision based on your specific needs. Learn what questions to consider when choosing a home health provider.

HOW LONG IS THE WAIT TIME FOR SERVICES?

Forecastle’s goal is for caregivers to be available to start on a case within 24 hours, and often within the same day.

How much do home healthcare services cost?

The cost of service varies on a case-by-case basis. Forecastle Home and Healthcare Services coordinates billing with many payor sources, including Medicare, Medicaid, Managed Care insurances, Long-term Care insurances, and Workers’ Compensation. We also accept personal payment for services.

Please contact your local Forecastle Home and Healthcare Services office for more information.

What is the difference between “skilled” and “unskilled” medical care?

“Unskilled” or “Non-medical” care typically refers to companion and personal care activities such as bathing, grooming, dressing, as well as assistance with meal preparation, light housekeeping, and running errands. It could also include medication reminders, assistance with ambulation, and transportation to medical appointments. These types of services are typically provided by Home Health Aides (HHAs) or Certified Nursing Assistants (CNAs), and can be arranged for anywhere from a few hours to 24-hours a day. “Unskilled” or “Non-medical” care is often sought by the elderly, new and expectant parents, individuals with disabilities, and those transitioning from a hospital or medical facility to home.

“Skilled” medical care follows a specific plan of care under the supervision of a Physician, Nurse (RN/LPN/LVN), or Therapist, and involves home healthcare services such as nursing care; physical, occupational, speech, and respiratory therapies; as well as social services and hospice care. Skilled medical care in the home can help provide a comforting solution to residing in a hospital, nursing home, or assisted living community.

What makes ForeCastle different from other home healthcare providers?

Forecastle Home and Healthcare Services is committed to providing you with the best possible customer service in the industry. Our staff is available 24 hours a day, seven days a week. We offer free in-home consultations and home safety evaluations at the start of your program and routinely thereafter based on the client’s needs. Furthermore, our caregivers and healthcare professionals are regularly supervised and evaluated to ensure that Maxim’s high service standards are met.

What services can ForeCastle’s caregivers provide in the home?

  • Sitter services
  • Skilled medical care
  • Household services
  • Private duty nursing
  • Personal care
  • Intermittent care
  • Care for people with disabilities
  • Daily living activities
  • Respite care
  • Pediatric care
  • Behavioral health care

Why should I hire Forecastle Home Healthcare to care for my loved one rather than finding a caregiver on my own?

Hiring a caregiver can often become a confusing and frustrating process. With all of the choices that are available, it is important to be aware of some challenges that may arise should you choose to hire a caregiver on your own. With our team of experienced and compassionate healthcare professionals, we strive to ensure that your specific needs are met. And, ForeCastle is proud to be recognized nationally as a leading provider of quality care. In fact, our homecare offices are Licensed, Insured and Bonded) for both our private duty nursing and certified home healthcare. We encourage you to learn more about the steps we have developed in hiring a caregiver for you; and how choosing Forecastle will allow you to focus on feeling happy and healthy, while we take care of the rest.

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